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Seasonal Flu Vaccination   

The seasonal flu clinics will be running from 22nd September 2018.   Flu vaccinations will be available until March 2019. This year there are three categories of vaccines.  There is a vaccine for the Over 65’s, a vaccine for the 18-64 age group and the nasal spray vaccine for children age 2-17 years.  Eligible children under 2 can have a flu vaccination by injection.  We will be offering each vaccination as soon stock is delivered. 

Children aged 2-3 years will all be offered a nasal flu vaccine as part of the national immunisation schedule. Delivery of the children’s nasal flu vaccine is anticipated in mid October. 

Information about the flu vaccine is available on NHS Choices. Please follow the link below.


Service extended hours Bloods available

Evening and weekend appointments now available

We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.

You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.  

Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.

If you would like to find out more please go to

Phlebotomy Service Update

As previously advised,  the phlebotomy service at Sainsbury, Coldhams Lane was suspended from 10th December 2018.  The Practice is still unable to confirm when or if the service will resume and in what form.  Patients can access the Phlebotomy Service at Firs House or Addenbrookes Hospital in the meantime. A Phlebotomy Service is now being offered as part of the Extended Access service.  Please see updated banner above.

Don’t swallow up your NHS - use it wisely this winter

Winter illnesses such as colds and coughs, sore throats, and upset stomachs can easily be treated at home with medicines available at low cost from your local pharmacy - no GP appointment or prescription required.

Winter self-care essentials include:

  • pain relief (paracetamol)
  • cough and sore throat remedies
  • first aid kit
  • upset stomach treatment
  • rehydration treatment
  • heartburn and indigestion treatment

Having these winter essentials at hand will not only save you time and help you to feel better quicker, but help save the NHS much needed resources. 

Your local pharmacist can also offer you advice and guidance on the best treatment for you – no appointment needed.  Pharmacists are available on every high street and in supermarkets with many open evenings and weekends. Click HERE to find a pharmacy Use antibiotics on your doctor's advice

Antibiotics are essential to treat serious bacterial infections, but they are frequently being used to treat illnesses such as coughs, earache and sore throats that can get better by themselves. Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them.

Despite the risks of antibiotic resistance, research shows that 38% of people still expect an antibiotic from a doctor’s surgery, NHS walk-in centre or ‘GP out of hours’ service when they visited with a cough, flu or a throat, ear, sinus or chest infection in 2017

Now’s the time to get your free flu jab! 

Local residents in at risk groups are being reminded to get their free flu jab.  Adults over 65; those with long term health conditions; children aged two to eight; carers and pregnant women may all be eligible.

Every year, hundreds of thousands of people see their GP and tens of thousands are hospitalised because of flu.  Symptoms of flu can be very unpleasant and last for several weeks. It can lead to more serious complications like middle ear infections in children, and pneumonia or bronchitis for those with underlying health conditions, and in some cases it can be fatal.  

Flu is a highly contagious illness that spreads rapidly through the population.  It can cause serious complications for at risk groups, such as the elderly, expectant mothers and people with long term health conditions.

Although it’s not possible to know which strains of flu will circulate each winter, the flu vaccination is still the best protection against an unpredictable virus which can cause severe illness and deaths amongst vulnerable groups.

Vaccines are available between October 2017 and March 2019, so contact your GP or pharmacy now – it’s free because you need it. 

For more information visit

Changes to Patient Online Access

A new version of the Patient Access service was launched on the 30 May 2018.  There have been some reports of patients having some problems when they first try to log in. Most issues are around the user ID, previously saved passwords and shared email addresses. For security reasons these need to be entered when logging in to the website for the first time and an individual email address is needed.

Please note that the patient access website is third party software and changes or updates are run by an NHS contracted IT provider.  We understand the frustrations that come with any changes but the staff at the surgery will do their best to help you get set up and to resolve any problems you may have.  All issues that patients share with the surgery will be fed back to the IT provider. 

At our CQC inspection in 2015 the practice was rated as OUTSTANDING. Only 3% of practices in the country have been given the same rating. 

To view our report please click here for the link

For emergencies, please call 999

For other medical matters when the surgery is closed please call 111

 Saturday morning clinics and early morning appointments are available for our extended hours surgeries.

Extended Hours Surgery

Morning appointments will be available on: 


Saturday 6th April 2019

Saturday 27th April 2019

Saturday 18th May 2019

Saturday 1st June 2019

Saturday 8th June 2019       

There will also be early appointments available on some Wednesday and Friday mornings.


Repeat Prescriptions

Please order repeat prescriptions by using patient online system or drop/post a request into the surgery.

On Balance

Firs House PPG invite you to On Balance on Tuesday 19th March from 1500 - 1645 at Cottenham Community Centre.  For further details please see our Patient Group page.


NHS Health Check appointments are currently available on some Saturdays.  Some Thursday afternoon appointments are also available.  Call us to check if you are eligible and get your free Health Check booked.


Over the Counter Medication

Firs House Information Booklet

(Site updated 17/03/2019)
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