From 1st September 2017 in the interests of patient clinical safety Firs House Surgery will no longer be accepting telephone repeat prescription requests and orders.
When ordering repeat scripts after this date, please use the following methods:
Patient On-line access
Fax: 01223 235931
Drop into surgery
Post your request
EPS (Electronic Prescription Service)
We moved to to the electronic prescription service in February 2016. This means that all prescriptions (unless specified) go directly to the pharmacy of your choice for you to collect.
This is done via our clinical system and the pharmacy system. A GP will still need to sign the prescriptions. This is done electronically. All actions are audited so it is safer and there is less risk of losing a prescription.
You will still need to allow 48hrs for the surgery to prepare your prescription. However, this means you will be able to collect from any pharmacy that has EPS in the country, you will just need to nominate your pharmacy. It is up to the patient to ensure the correct pharmacy has been nominated, just bear this in mind if it changes temporarily. Please be aware that pharmacies may require up to 7 days from receipt of the EPS to the medication being ready to collect.
Patients can still collect prescriptions from the surgery should they wish too.
Please leave your repeat prescription request in the box near reception.
Please allow 48 hours for the surgery to prepare your prescription.
If you would like your prescription posted to you, please provide a stamped, addressed envelope.
You may also order repeat prescriptions online with Patient Access. Read more HERE
Some medications may need to be reviewed with you before they are issued, you will need to see a Doctor for this and will be informed if you need to do this.